# Maintenance & support Source: https://baqueiro.es/en/services/maintenance-and-support/ Published: 2026-10-12T10:54:48+00:00 Updated: 2026-10-12T10:54:48+00:00 Author: Baqueiro Desarrollo Web Language: en-US Usage: Attribution required: quoting allowed with a visible link back --- [ Maintenance and ongoing support ] # Your website online, secure and always up to date Going live is just the beginning. We take care of updates, backups, monitoring and small improvements to your website or application, so you can focus on your business instead of wondering whether the site is still working. [Ask for a maintenance plan](https://baqueiro.es/en/contact/) ## The choice is simple: prevent or cure? ### Without professional support (the risk) - A website that gets slower and ranks lower on Google. - Unpatched security flaws. - Unexpected outages after an update. - Urgent, expensive repairs once there’s already a problem. ### With Baqueiro as your partner (the advantage) - Performance reviewed and optimized regularly. - Preventive security and 24/7 monitoring. - Updates tested first in a staging environment. - Peace of mind to focus on your business. [ Who it’s for ] ## Who this service is for For any website your business depends on, whether we built it or not. ### Business WordPress websites Websites that receive enquiries or bookings and can’t stay down for a weekend without anyone knowing. ### WooCommerce shops Shops where a failed update means lost orders, and where every update should be tested first. ### Custom applications Laravel applications or Python automations that need version updates, monitoring and new features over time. ## A website without maintenance is an asset at risk Leaving your website to its own devices puts its security, its speed and your brand’s image at stake. These are the worries a support plan takes care of. ### Are you worried… - …»What if my website gets hacked?» - …»What if an update breaks everything?» - …»Why has the site suddenly become slow?» - …»I need a small change, who do I ask?» ### Our support plans give you peace of mind We look after your website’s technical health so you can focus on your business. With continuous monitoring, tested updates and a contact person who knows your website, any problem is detected and fixed before it costs you customers. [ What’s included ] ## Our support plans include What we do for your website every month. The details of each plan are set out in writing in the proposal. ### 24/7 uptime monitoring A system checks your website every minute. If it goes down, we know before your customers do and act on it. ### Daily backups Automatic backups of files and database, stored off your server so the website can be restored quickly. ### Safe updates We update WordPress, the theme and the plugins in a staging environment first and, once everything works, on your website. ### Performance We check speed regularly and optimize the database and assets so the website stays fast. ### Priority technical support A direct line to us, by email or WhatsApp, for questions and small changes. ### Monthly report Every month we send you a clear report: what we’ve updated, how performance has been and what we recommend. ## Maintenance isn’t an expense. It’s an investment in your business continuity. Think of a support plan as insurance for your most important digital asset: it keeps it running at its best. ### Protecting your investment Your website cost time and money. Maintenance protects it from attacks and from the technical wear that comes with the years. ### Focus on your business Leave the technical worries to us and spend your time on what you do best: serving and growing your business. ### Continuous evolution We don’t just fix what breaks. Plans include hours for small improvements, so your website evolves with your goals. [ Process ] ## How we get started Before looking after a website, we get to know it inside out. [01] ### Initial review We review your website: versions, plugins, backups, speed and security weak spots. [02] ### Tune-up We fix anything urgent and get the website ready to maintain: off-site backups, monitoring and a staging environment. [03] ### Monthly maintenance Tested updates, daily backups, speed checks and handling your change requests. [04] ### Report and improvements Every month we tell you what we’ve done and propose the improvements that can add the most value. [ FAQ ] ## Common questions about maintenance Do you maintain websites you didn’t build? Yes. We start with an initial review to get to know the website and its condition. If we find anything urgent, we tell you and fix it before starting monthly maintenance. What happens if the website goes down? The monitoring system alerts us as soon as it stops responding. We check the cause and, if needed, restore the last working backup. Then we tell you what happened and what we did. What counts as a «small change»? Changing text and images, adding a simple section, adjusting a form or looking into a one-off bug. If a request is bigger, we send you a separate quote before starting. How much does a maintenance plan cost? It depends on the type of website (WordPress, shop or application) and the hours of improvements you need each month. After the initial review we send you a written proposal with what’s included. Does maintenance include security? It includes the basics: updates, backups and monitoring. If your business can’t afford downtime or a data breach, our [cybersecurity](https://baqueiro.es/en/services/cybersecurity/) service adds a firewall, active monitoring and incident response. [ Let’s talk ] ## Ready for total peace of mind with your website? Tell us what website you have and how you maintain it today. We’ll propose the right plan and start with a review of its condition. [Ask for a maintenance plan](https://baqueiro.es/en/contact/)